Read a row against the store calendar
A shop missing yesterday’s figure may have had an approved closure. Check the tenant’s trading obligation for that date before sending a reminder. When several stores show a gap on the same day, ask the integration team whether they share a POS provider or transfer schedule. When one shop appears on several dates, give the tenant contact the exact dates together.
A missing row establishes that the expected sales evidence needs checking. Confirm whether it traded and whether it declared zero sales. Zero Sales Days has a separate purpose. Add the cut-off to the list you take into the meeting so later replies can be reconciled with the morning view.
Read the guide to missing and zero sales · See Missing Sales Days in a demo
Mall Metrics