Mall MetricsRequest a sample day with ordinary exceptions
Choose a day containing a discount, return or cancelled bill, and ask for the matching end-of-day total. Agree the transfer method that the tenant and operator can support. This could be a supported API, a scheduled file or an agreed manual declaration during onboarding. Ask for the exact version, report coverage and fields available in this tenant’s setup. A POS brand name alone will not answer those questions.
Map the currency, store and till identifiers, business date, source report time, gross sales, discounts, returns, tax treatment and net amount where available. A daily summary feed can support daily turnover while leaving bill-level and hourly analysis unavailable. Make those boundaries visible to the team using the report. Sales reporting can often be demonstrated with transaction references and amounts alone. Leave customer names and contact details out of the sample.
Test the number as well as the connection
In an illustrative US shopping center’s tax-exclusive feed, completed sales before discounts total US$12,400, discounts total US$400 and returns total US$600. The agreed daily measure is US$11,400. A voided US$200 transaction is already excluded from completed sales. If the import subtracts it again, the reported result falls to US$11,200. That difference points the integration team to the treatment of voids rather than to a missing trading day.
Repeat the sample import. The accepted total should stay US$11,400. Then test a genuine amended file that adds a previously missing bill. Confirm who can approve the replacement, which version becomes active, and how the earlier total can be explained later. Run the same exercise around midnight for a tenant that trades late.
Agree who owns the first week
Name the tenant contact who can explain a rejection, the mall analyst who checks the first closes and the person who signs off the mapping. Track arrival time, date coverage, exceptions and the difference against the source report across several trading days. If another counter starts trading, revisit the store and till mapping before treating the new sales as part of the same scope.
Mall Metrics exposes Tenant API and FTP File Format setup entries alongside manual daily and monthly entry. Confirm the specific connector, credentials process, fields and schedule for your tenant mix in a technical walkthrough.
Explore daily sales reporting · Prepare a tenant-sales reconciliation