Mall Metrics
Who we are
Mall Metrics is a product of Fundle. Fundle decides how the details collected on this website are used and is responsible for them.
What we collect
Demo requests. Your name, work email, organisation, and any optional phone number, role, country and property count you add. We also store the area of interest, your preferred date, time and time zone, and a record of your consent.
Advisor conversations. The questions you type, the advisor’s answers and the page where you opened the chat. If you ask for a human handover, we also store the name, email, optional phone and reason you give.
Security records. A short-lived, one-way-hashed network address used only to limit abuse of the forms. The site sets no advertising cookies.
Why we use it
We use these details to arrange the walkthrough you asked for, reply to your question, and let a team member continue the same conversation. Advisor answers are generated from Mall Metrics product documentation. Before a question is sent to our AI language-model provider, any email address or phone number in it is removed.
Who can see it
Only authorised Fundle staff who sign in to the private Mall Metrics workspace can see requests and conversations. When you ask for a handover, the assigned team member gets an alert that links to the workspace. Fundle does not sell your details or share them with other visitors.
How long we keep it
We keep demo requests and conversations for as long as they are needed to respond to you and manage the sales relationship. Security records expire within minutes.
Your choices
You can ask Fundle to access, correct or delete the details you shared. Contact the team through Fundle.ai, or write to us in the advisor and ask for a human handover. Clearing your browser storage disconnects this browser from an earlier conversation.
Last updated 9 November 2026.